Verified is experiencing interruptions with PAdES generated PDF:s

Resolved
Resolved

Our third party provider has fixed their issue and signed pdf generation with PAdES has started working again. We are sorry for any inconveniences caused and thank you for your patience.

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Razvan
Updated

Unfortunately, our third-party Trust Provider responsible for Pades is still reporting issues that might affect your experience generating Pades PDFs with Verified. The service seems to be recovering but there’s no ETA available at this time. We will post updates as we have them.

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Razvan
Identified

PAdES format PDF generation incident is actively addressed by our Engineering team.

We have identified that the current PAdES format PDF generation is caused by a third-party PAdES Trust Provider partner certificate outage.

Thank you for your patience!

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André
Investigating

We're sorry, the platform is currently experiencing delays with generating finalized PAdES PDF:s. Our team is working to resolve the issue.

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André
Began at:

Affected components
  • Flows
    • PDF generation