Temporary PDF generation delays

Resolved
Resolved
After 11 hours and 28 minutes

We've now resolved the incident. Thank you for your patience.

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Razvan
Recovering
After 5 hours and 30 minutes

We've fixed the core issue, and are waiting for things to recover.

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Razvan
Identified
After 3 hours and 56 minutes

The problem also exists for customers who use the AML portal. If possible, please wait to create new processes at this time.

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André
Identified

We are experiencing a degrade in performance that is affecting our PDF generations for public templates. Our engineers are working on fixing this issue. We are sorry for the inconvenience.

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Razvan
Began at:

Affected components
  • Template flows
    • PDF-generation