Temporary PDF generation delays

Resolved
Resolved

We've now resolved the incident. Thank you for your patience.

Recovering

We've fixed the core issue, and are waiting for things to recover.

Identified

The problem also exists for customers who use the AML portal. If possible, please wait to create new processes at this time.

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Verified Support
Identified

We are experiencing a degrade in performance that is affecting our PDF generations for public templates. Our engineers are working on fixing this issue. We are sorry for the inconvenience.

Began at:

Affected components
  • Flows
    • Default flow
    • PDF generation