Error when uploading documents

After 1 hour and 9 minutes

The root cause has been identified and fixed. All the service are working again. We apologize for the inconvenience.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 3 minutes

Signing documents is also affected. We're still investigating the full scope of the problem

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We are sorry for the inconvenience and are working with the highest priority to resolve the issue.

Began at:

Affected components
  • Signing
    • BankID Norway
    • BankID Sweden
    • NemID Denmark
    • BankID Norway NETS
    • BankID Sweden NETS
    • NemID Denmark NETS
    • E-Ident Finland NETS
    • E-Ident Mobiilivarmenne NETS
    • Tupas NETS
    • eID Easy (Estonia, Latvia, Lithuania)
    • SMS
    • Email
    • Touch
  • Web portal
    • Archive
    • Envelope Builder