We are experiencing problems with the Query service

Resolved
Resolved
After 3 hours and 23 minutes

We've restarted the services and the functionality has been restored. We apologize for the disturbance.

Avatar for Mircea
Mircea
Investigating

The query service is malfunctioning at the moment. We recommend you suspend actively working with envelopes, especially creating them, for the time being.

Avatar for Mircea
Mircea
Began at:

Affected components
  • API
    • Authentication
    • Envelope actions
    • Query
  • Signing
    • BankID Norway
    • BankID Sweden
    • NemID Denmark
    • BankID Norway NETS
    • BankID Sweden NETS
    • NemID Denmark NETS
    • E-Ident Finland NETS
    • E-Ident Mobiilivarmenne NETS
    • Tupas NETS
    • eID Easy (Estonia, Latvia, Lithuania)
    • SMS
    • Email
    • Touch
  • Web Portal
    • Archive
    • Envelope Builder