Verified AML portal - issue with adding new Norwegian customers to the portal

Resolved
Resolved

We've now resolved the incident.

In case you or your colleagues are not able to add new Norwegian customers into the AML Portal 1.5 portal, please clear your browser cache & cookies.

Thank you!

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Verified Support
Recovering

We've fixed the core issue, and we're conducting further checks and monitoring.

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Verified Support
Identified

We can confirm that the error concerns Norwegian companies in the onboarding functionality Next update by 16.00 CET

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Verified Support
Identified

We're sorry, we are working on a case where there is a problem with adding new customers to the Verified AML portal. We apologise for the inconvenience this is causing and are working hard on a solution. Next update by 16.00 CET

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Verified Support
Began at:

Affected components
  • AML Portal
    • Company Lookup