Newly created processes may possibly be somewhat delayed

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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André
Recovering

The platform's event store has been restarted. This should resolve the issue.

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André
Investigating

We're sorry, it seems as if some processes have been delayed for the last 35 minutes.

If you find that a process is stuck in "pending", try using the reminder function to manually trigger it to become sent.

NOTE! It may be a good idea to replace the reminder greeting message because the recipient has not received the mail from the beginning.

Our team is currently trying to resolve the issue.

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André
Began at:

Affected components
  • Web portal
    • Envelope Builder