Signing invitations in pending mode only

Resolved
Resolved
After 58 minutes

We've now resolved the incident. Thanks for your patience.

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André
Identified
After 11 minutes

Resetting password (receiving an email with instructions) is also affected.

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André
Investigating

We're sorry! We have had reports from clients saying that newly created envelopes with documents are stuck in "pending" mode. Our team is looking into it right now.

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André
Began at:

Affected components
  • API
    • Envelope actions
  • Web Portal
    • Envelope Builder