Signing invitations in pending mode only

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Verified Support
Identified

Resetting password (receiving an email with instructions) is also affected.

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Verified Support
Investigating

We're sorry! We have had reports from clients saying that newly created envelopes with documents are stuck in "pending" mode. Our team is looking into it right now.

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Verified Support
Began at:

Affected components
  • API
    • Envelope actions
  • Web portal
    • Envelope Builder