Platform authentication is experiencing issues

Resolved
Resolved
After 2 hours and 31 minutes

We've now resolved the incident. Thank you for your patience.

Recovering
After 1 hour and 29 minutes

We've fixed the core issue, and are waiting for things to recover.

Identified
After 55 minutes

We've identified what the problem is and we're working to resolve it.

Investigating

We are experiencing temporary issues with authentication. We are working closely to solving them.

Began at:

Affected components
  • Web Portal
    • Login
    • Archive
    • Envelope Builder