Retrieving data from third party fails for users
We've now resolved the incident. Thank you for your patience.
We are still working actively to remediate the lookup service along with our third-party supplier. The problem seems to be caused by an external unplanned API modification, which lead to incomplete data displayed in the user interface.
Our Engineering team has been working on a patch that will fix this API change and restore the lookup service. We plan to have this patch released in the upcoming hours.
We are sorry for the inconvenience. (edited)
We have identified the problem causing issues with the third-party lookup operations and we are actively working to fix it.
We're sorry, we have identified an error in the retrieval of person/company data. Troubleshooting in progress.
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Integrations
- Bisnode Services
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