The E-Signing service is experiencing an incident

Resolved
Resolved
After 1 hour and 12 minutes

NFORMATION The E-Signing service is back in normal operation.

INCIDENT START 2019-07-16 13:15 CEST

INCIDENT END 2019-07-16 14:26 CEST

Best regards

IT Business Support (ITBS)

Nets Denmark A/S, CVR: 20016175 Lautrupbjerg 10, DK-2750 Ballerup www.nets.eu

Investigating

The E-Signing service is experiencing an incident. Nets is currently working to resolve the operational problems.

CONSEQUENCES The E-Signing service is currently unstable. Customers may experience problems to create and maintain signing orders and end users may not be able to sign the document. Signing with BankID (NO), BankID on mobile (NO) and NemID (DK) is currently unstable.

IT Business Support (ITBS)

Nets Denmark A/S, CVR: 20016175 Lautrupbjerg 10, DK-2750 Ballerup www.nets.eu

Began at:

Affected components
  • API
    • Envelope actions
  • Signing
    • BankID Norway
    • BankID Norway NETS
    • Email
    • Touch