Platform instability. We're experiencing problems with loading the archive and accessing the platform

Resolved
Resolved

We've now resolved the incident. Thank you for your patience.

Recovering

We've fixed the core issue, and are waiting for things to recover.

Investigating

We are sorry for the inconvenience and we are working to solve this issue as soon as possible

Began at:

Affected components
  • AML Portal
    • Forms
    • PDF generation
    • Screening
    • ID-control
    • Company Lookup
  • API
    • Authentication
    • Envelope actions
    • Query