We are experiencing an incident affecting the performance of PDF generation

Resolved
Resolved

We have marked this incident as closed. Thank you for your patience.

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Verified Support
Recovering

Our Engineering team fixed the core issue and the parameters are getting back to normal values. We'll keep monitoring the PDF generation in the next few hours.

Thank you!

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Verified Support
Investigating

Sorry, but we experiencing an incident affecting the processing speed of the PDF generation process. Our Engineering team is actively looking into it and adjustments have been made.

We will continue monitoring the situation.

We are sorry for the inconvenience.

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Verified Support
Began at:

Affected components
  • Flows
    • Default flow
    • PDF generation
  • User interface
    • Checkout
    • Recipient portal