Issue with signed document links in confirmation emails

Resolved
Resolved

We've now resolved the incident. Thank you for your patience.

Avatar for Mircea Chercheata
Mircea Chercheata
Investigating

Verified eSign service app.verified.eu is experiencing a service disruption affecting the Recipient Portal.

User impact: When clicking the link to a signed document in a confirmation email, users are redirected to a blank page.

Our Engineering team is actively investigating the issue and will provide updates as soon as more information becomes available.

Avatar for Mircea Chercheata
Mircea Chercheata
Began at:

Affected components
  • User interface
    • Recipient portal