Issues uploading a PDF to a new envelope

Resolved
Resolved

We've now resolved the incident. Thank you for your patience.

Avatar for André
André
Recovering

We've fixed the core issue, and are waiting for things to recover.

Avatar for André
André
Identified

We're sorry, currently there seems to be an issue for some users trying to upload a PDF file to a newly created envelope using the default flow. Our team is working to resolve this as quickly as possible.

Avatar for André
André
Began at:

Affected components
  • API
    • Authentication
    • Envelope actions
  • Signing
    • BankID Norway
    • BankID Sweden
    • BankID Finland (FTN)
    • MitID Denmark
    • eID Easy (Estonia, Latvia, Lithuania)
    • Freja eID (International)
    • SMS
    • Email
    • Touch
  • Web portal
    • Login
    • Envelope Builder