Issues uploading a PDF to a new envelope

Resolved
Resolved
After 1 hour and 53 minutes

We've now resolved the incident. Thank you for your patience.

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André
Recovering
After 1 hour and 46 minutes

We've fixed the core issue, and are waiting for things to recover.

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André
Identified

We're sorry, currently there seems to be an issue for some users trying to upload a PDF file to a newly created envelope using the default flow. Our team is working to resolve this as quickly as possible.

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André
Began at:

Affected components
  • API
    • Authentication
    • Envelope actions
  • Signing
    • BankID Norway
    • BankID Sweden
    • NemID Denmark
    • BankID Norway NETS
    • BankID Sweden NETS
    • NemID Denmark NETS
    • E-Ident Finland NETS
    • E-Ident Mobiilivarmenne NETS
    • Tupas NETS
    • eID Easy (Estonia, Latvia, Lithuania)
    • SMS
    • Email
    • Touch
  • Web Portal
    • Login
    • Envelope Builder