Signing with Finnish Bank ID will be unavailable 26th November 2019, 00:00 - 00:30

Tuesday, 26 November 30 minutes

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


THIS NOTIFICATION APPLIES TO: E-Signing customers using:

  • Finnish Bank ID signing
  • PAdES documents

PERIOD: Tuesday 2019-11-26 00:00 - 00:30 CET (earlier 2019-11-19)

DESCRIPTION: The change to update the hardware security modules (HSMs) used by the E-Signing service has been postponed one week. New date is 26th November. The HSMs are used when signing with Finnish Bank ID and when requesting PAdES documents. This functionality will not be available during the service window.

Change number: CHG0142538

CONSEQUENCE: Signing with Finnish Bank ID and requesting PAdES documents will be unavailable. All other functions will be available and are not affected by the change.

NOTE: Questions can be directed to

Information about the service window is also available here:

Best regards

Change Management

Nets Denmark A/S, CVR: 20016175 Klausdalsbrovej 601, DK-2750 Ballerup Switchboard +45 44 68 44 68, |

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