PDF downloading not working consistently
PDF generation and downloading service performance has been in normal operating values in the last couple of hours. This incident has been marked now as Resolved.
We have mitigated the problem. We are now monitoring this closely.
Extra processing resources have been allocated to speed up the generation process for the pending PDFs.
We have made progress in debugging the affected system component responsible for the PDF generation performance.
Updates will be provided as soon as possible. This incident is treated with the highest urgency by our team.
Our team is investigating a major incident affecting the signed document generation and download.
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