Resolved

We've now resolved the incident. Thank you for your patience.

Recovering

We've fixed the core issue, and are waiting for things to recover.

Identified

We are experiencing platform instability. Our developers are working to fix the issue.

Began at:

Affected components
  • API
    • Authentication
    • Envelope actions
    • Query
  • Notifications
    • E-mail notifications
    • SMS notifications
  • Signing
    • BankID Norway
    • BankID Sweden
    • BankID Finland (FTN)
    • MitID Denmark
    • eID Easy (Estonia, Latvia, Lithuania)
    • Freja eID (International)
    • SMS
    • Email
    • Touch
  • Verified Secure authentication
    • BankID Norway
    • BankID Sweden
    • BankID Finland (FTN)
    • MitID Denmark
    • Belgian eID
    • Estonian eID
    • Latvian eID
    • Lithuanian eID
    • Portuguese ID
    • Serbian ID
    • Freja eID (International)
    • SMS authentication
  • Web portal
    • Login
    • Archive
    • Envelope Builder
    • Access Management: Users & Companies