Delays in created envelopes, filtering options not accurate

After 1 hour and 14 minutes

We've now resolved the incident. Thanks for your patience.

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Right now, some customers may find that newly created envelopes are not displayed on the dashboard, and some filtering methods in the archive do not really work properly. Our team is working to resolve the issue.

Note! If you have sent a document for signing it is not gone, it is just the interface that is not showing it for the moment.

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Began at:

Affected components
  • API
    • Envelope actions
    • Query
  • Web portal
    • Archive
    • Envelope Builder