Major outage: Our cloud hosting provider, AWS, is currently experiencing issues with multiple services.

Resolved
Resolved

AWS has resolved the third-party issue, therefore we'll proceed closing the corresponding incident entry on our end.

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Verified Support
Recovering

AWS has implemented a fix and are recovering services and network stability.

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Mike Nyberg Hjerto
Investigating

We are actively monitoring the situation and working to restore all applications to operational status.

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Mike Nyberg Hjerto
Began at:

Affected components
  • AML Portal
    • Forms
    • PDF generation
    • Screening
    • ID-control
    • Company Lookup
  • API
    • Authentication
    • Envelope actions
    • Query
  • Flows
    • Default flow
    • PDF generation
  • Integrations
    • Brønnøysundregistrene
    • Bisnode Services
    • BankID AML
    • NETS ID-Rights Services
    • KAR Register Services
  • Notifications
    • E-mail notifications
    • SMS notifications
    • Webhooks
  • Signing
    • BankID Norway
    • BankID Sweden
    • BankID Finland (FTN)
    • MitID Denmark
    • eID Easy (Estonia, Latvia, Lithuania)
    • Freja eID (International)
    • SMS
    • Email
    • Touch
  • Verified Secure authentication
    • BankID Norway
    • BankID Sweden
    • BankID Finland (FTN)
    • MitID Denmark
    • Belgian eID
    • Estonian eID
    • Latvian eID
    • Lithuanian eID
    • Portuguese ID
    • Serbian ID
    • Freja eID (International)
    • SMS authentication
  • Web portal
    • Login
    • Archive
    • Envelope Builder
    • Access Management: Users & Companies
  • Procountor allekirjoitus
    • Login service
    • Notifications
      • Email
      • SMS invitation
    • Signing
      • BankID Finland (FTN)
    • Envelope builder
  • Procountor Signatur
    • Login service
    • Notifications
      • Email
      • SMS invitation
    • Signing
      • BankID Sweden
    • Envelope builder
  • User interface
    • Checkout
    • Recipient portal