Verified has currently an overall slow performance


Eventstore restarted around 12:52 CET, causing several other services to malfunction, as they became stuck in connection loops. Main affected services were auth service, envelope service, notifications, query, among others. This caused the query service to de-sync with eventstore and some envelopes didn’t show up in the dashboard/api. Due to this, the flow was not completed for the affected envelopes.

We’ve restarted the services with issues, and resumed the flow for envelopes that were created while the eventstore had issues. Functionality was restored.

Avatar for André

We're sorry, you might experience Verified as slow for the moment. Our team is looking into it.

Avatar for André
Began at:

Affected components
  • API
    • Authentication
    • Envelope actions
    • Query
  • Integrations
    • KAR Register Services
  • Web portal
    • Login
    • Archive
    • Envelope Builder
    • Access Management: Users & Companies