Flow service degraded for public templates

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Avatar for Verified Support
Verified Support
Recovering

The platform should soon be fully operational again. We're sorry for the disturbance.

Avatar for Verified Support
Verified Support
Investigating

We're sorry, the flow service for public templates has degraded performance.

This means that right now, some users might experience a slow, or perhaps no response at all, when filling out an online smart form (public templates) and proceeding to signing.

Avatar for Verified Support
Verified Support
Began at:

Affected components
  • API
    • Authentication
    • Envelope actions
    • Query
  • Integrations
    • Bisnode Services
    • NETS ID-Rights Services
    • KAR Register Services
  • Signing
    • BankID Norway
    • BankID Sweden
    • BankID Finland (FTN)
    • MitID Denmark
    • eID Easy (Estonia, Latvia, Lithuania)
    • Freja eID (International)
    • SMS
    • Email
    • Touch
  • Web portal
    • Login
    • Archive
    • Envelope Builder
    • Access Management: Users & Companies