The KAR API integration is currently not working

Resolved
Resolved
After 2 hours and 50 minutes

The issue has been solved and the API should be working as intended. Thanks for your patience.

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Mircea
Recovering
After 2 hours and 27 minutes

KAR updated its firewall rules. We're making sure that the API functionality is back

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Mircea
Identified

Monday, 17 aug, around 18:00 CET a problem with AWS' load balancers resulted in the whole Verified platform being taken down. Although the problem was solved soon thereafter, one of the side-effects was that the IPs changed and the KAR API has stopped working, We have contacted their support staff to whitelist the new IPs and will let you know as soon as everything is back to normal.

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Mircea
Began at:

Affected components
  • Integrations
    • KAR Register Services