KAR and ID-Rights: NETS are experiencing operational disturbances with their KAR and ID-Rights services

Resolved
Resolved
After 2 days, 22 hours, and 55 minutes

We've now resolved the incident. Thank you for your patience.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 20 hours and 50 minutes

NETS are also experiencing disturbances with their ID-Rights service. They are investigating.

Clients attempting to use templates that are integrated towards ID-Rights may experience issues.

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Identified

Clients may receive no response or errors when attempting to access the KAR integration.

NETS have been notified, but they've not yet noticed/acknowledged the issue.

We will be monitoring the situation and provide updates when applicable.

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Began at:

Affected components
  • Integrations
    • NETS ID-Rights Services
    • KAR Register Services