Uploading document functionality is not working

Resolved
Resolved
After 55 minutes

The platform is now fully operation. We apologize for the disturbance.

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Mircea
Recovering
After 52 minutes

We have deployed a fix and investigating to make sure the platform is fully operational

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Mircea
Identified
After 40 minutes

We've identified the root cause and considering different solutions

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Mircea
{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 10 minutes

The signing process seems to also be affected.

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Mircea
Investigating

We are currently investigating an issue that prevents documents from being added to envelopes. We'll update you as soon as we have more info

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Mircea
Began at:

Affected components
  • API
    • Envelope actions
  • Signing
    • BankID Norway
    • BankID Sweden
    • NemID Denmark
    • BankID Norway NETS
    • BankID Sweden NETS
    • NemID Denmark NETS
    • E-Ident Finland NETS
    • E-Ident Mobiilivarmenne NETS
    • Tupas NETS
    • eID Easy (Estonia, Latvia, Lithuania)
    • SMS
    • Email
    • Touch
  • Web Portal
    • Envelope Builder