Uploading document functionality is not working

Resolved
Resolved

The platform is now fully operation. We apologize for the disturbance.

Recovering

We have deployed a fix and investigating to make sure the platform is fully operational

Identified

We've identified the root cause and considering different solutions

The signing process seems to also be affected.

Investigating

We are currently investigating an issue that prevents documents from being added to envelopes. We'll update you as soon as we have more info

Began at:

Affected components
  • API
    • Envelope actions
  • Signing
    • BankID Norway
    • BankID Sweden
    • BankID Finland (FTN)
    • MitID Denmark
    • eID Easy (Estonia, Latvia, Lithuania)
    • Freja eID (International)
    • SMS
    • Email
    • Touch
  • Web portal
    • Envelope Builder