Uploading document functionality is not working


The platform is now fully operation. We apologize for the disturbance.


We have deployed a fix and investigating to make sure the platform is fully operational


We've identified the root cause and considering different solutions

The signing process seems to also be affected.


We are currently investigating an issue that prevents documents from being added to envelopes. We'll update you as soon as we have more info

Began at:

Affected components
  • API
    • Envelope actions
  • Signing
    • BankID Norway
    • BankID Sweden
    • BankID Finland (FTN)
    • MitID Denmark
    • eID Easy (Estonia, Latvia, Lithuania)
    • Freja eID (International)
    • SMS
    • Email
    • Touch
  • Web portal
    • Envelope Builder