We're experiencing problems with templates getting the bearer token

Resolved
Resolved
After 3 days and 53 minutes

The problem has been solved

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Mircea
Recovering
After 32 minutes

Email invitations are going out again

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Mircea
{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 13 minutes

Creating envelopes in the Dashboard is affected as well

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Mircea
Investigating

Currently getting the bearer token on templates results in an error which prevents users from working with templates.

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Mircea
Began at:

Affected components
  • API
    • Authentication
    • Envelope actions
  • Web Portal
    • Envelope Builder