API template customers may receive 5XX Internal Server Error when performing query calls

Resolved
Resolved

The issue has been resolved and the service is operating normally.

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Mircea Chercheata
Identified

We have deployed a fix addressing the API query functionality. Our Engineering team is closely monitoring the situation.

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Mircea Chercheata
Investigating

Our Engineering team is actively investigating a significant incident affecting the API query functionality for multiple customer templates. We'll provide a new update in the upcoming hours.

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Mircea Chercheata
Began at:

Affected components
  • API
    • Query