Resolved
Resolved

The problem has been resolved. We will investigate the root cause and see how to mitigate this sort of problem

Identified

The issue seems to be that AWS' load balancers suddenly stopped working. The issue has been escalated to Amazon's support team

Investigating

We are investigating a critical incident as the platform is currently unavailable.

Began at:

Affected components
  • API
    • Authentication
    • Envelope actions
    • Query
  • Integrations
    • Brønnøysundregistrene
    • Bisnode Services
    • BankID AML
    • NETS ID-Rights Services
    • KAR Register Services
  • Signing
    • BankID Norway
    • BankID Sweden
    • BankID Finland (FTN)
    • MitID Denmark
    • eID Easy (Estonia, Latvia, Lithuania)
    • Freja eID (International)
    • SMS
    • Email
    • Touch
  • Web portal
    • Login
    • Archive
    • Envelope Builder
    • Access Management: Users & Companies