The affected services have been restarted and the PDF generation is back to normal. Generated PDFs that were in-flight when the problem started should be arriving now. If you were in the process of filling out a template that got stuck, you will have to try again.

The problem seems more widespread as PDF generation is not working for the entire platform, not just templates.


We are currently experiencing issues with PDF generation/signing. Some templates might be affected.

We are in the process of identifying the issue.

Thank you for your patience!

Avatar for
Began at:

Affected components
  • Signing
    • BankID Norway
    • BankID Sweden
    • BankID Finland (FTN)
    • MitID Denmark
    • eID Easy (Estonia, Latvia, Lithuania)
    • Freja eID (International)
    • SMS
    • Email
    • Touch