Notifications not being sent out


We've now resolved the incident. Thanks for your patience.

We have resolved the issue and restored the platform's functionality. We will monitor the envelopes that might have been affected during the 13:30 - 16:30 (norwegian time) inverval when this incident and the previous one occurred.

Sorry again for the inconvenience.

The signing functionality is not affected


We're investigating a platform wide problem that affects the query service and results in notifications not being sent.

Began at:

Affected components
  • API
    • Authentication
    • Envelope actions
    • Query
  • Integrations
    • KAR Register Services
  • Web portal
    • Envelope Builder