Uploading document functionality is not working

Resolved
Resolved
After 16 minutes

We've now resolved the incident. Thanks for your patience.

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André
{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 3 minutes

It does not seem to affect all users, but we are working to stabilize the upload function.

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André
Investigating

We're sorry, we are currently investigating an issue that prevents documents from being added to envelopes. We'll update you as soon as we have more info.

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André
Began at:

Affected components
  • API
    • Envelope actions
  • Web Portal
    • Envelope Builder