The platform is slow at the moment

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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André
Recovering

We've fixed the core issue, and are waiting for things to recover.

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André
Identified

We're sorry, we've restarted the Event store which can make the platform behave a bit slow for some users. The process should not take longer than 15 minutes.

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André
Began at:

Affected components
  • API
    • Authentication
    • Envelope actions
    • Query
  • Integrations
    • KAR Register Services
  • Signing
    • BankID Norway
    • BankID Sweden
    • BankID Finland (FTN)
    • MitID Denmark
    • eID Easy (Estonia, Latvia, Lithuania)
    • Freja eID (International)
    • SMS
    • Email
    • Touch
  • Web portal
    • Login
    • Archive
    • Envelope Builder
    • Access Management: Users & Companies