PDFs exceeds time limit to generate

Resolved
Resolved
After 2 hours and 46 minutes

We've now resolved the incident. Thank you for your patience.

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André
Identified
After 50 minutes

The PDFs are generated, but they take a long time to be generated. We apologize for the inconvenience.

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André
Investigating

We're sorry, the platform is currently experiencing problems generating PDFs for signing. We are working on the error and hope to resolve it soon.

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André
Began at: